Time of completion?Post Date: 2020-07-11 |
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chrisdel1234
Groupie Joined: 09 Jul 2020 Online Status: Offline Posts: 157 |
Quote Reply
Topic: Time of completion? Posted: 11 Jul 2020 at 8:55am |
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Hey so I just ordered a Tower yesterday. I know there are 7 stages and usually stage 1 is the longest. Anyone that has had previous experience and history know by when I should receive the tower? I’m hoping for by last week of August since it saids about 6 weeks to ship. Although I’ve seen people wait up to 19 business days just for stage 1. I know depending on parts it might take longer but I don’t have anything too crazy.
Here’s my config: Chassis Model: Digital Storm Lumos Exterior Finish: - Standard Factory Finish Trim Accents: - Standard Factory Finish Processor: Intel Core i9-10900K (5.3 GHz Turbo) (20-Thread) (10-Core) 3.7 GHz Motherboard: ASUS Prime Z490-P / MSI Z490-A Pro (Intel Z490 Chipset) (Up to 2x PCI-E Devices) (No SLI Support) System Memory: 16GB DDR4 3200MHz Digital Storm Performance Series Power Supply: 600W Digital Storm Performance Series (Supports up to an NVIDIA RTX 2070 GPU) Expansion Bay: - No Thanks Optical Drive: - No Thanks Storage Set 1: 1x SSD M.2 (500GB Digital Storm M.2 Performance Series) Storage Set 2: 1x Storage (2TB Seagate / Toshiba / Hitachi) Storage Set 3: - No Thanks RAID Config: - No Thanks RAID Card: - No Thanks Internet Access: High Speed Network Port (Supports High-Speed Cable / DSL / Network Connections) Graphics Card(s): 1x GeForce GTX 1660 6GB (VR Ready) Sound Card: Integrated Motherboard Audio Add On Card: - No Thanks Extreme Cooling: H20: Stage 2: Digital Storm Vortex Liquid CPU Cooler (Dual Fan) (Fully Sealed + No Maintenance) HydroLux Tubing Style: - Not Applicable, I do not have a custom HydroLux liquid cooling system selected HydroLux Fluid Color: - Not Applicable, I do not have a custom HydroLux liquid cooling system selected Cable Management: Premium Cable Management (Strategically Routed & Organized for Airflow) Chassis Fans: Standard Factory Chassis Fans Internal Lighting: - No Thanks Airflow Control: - No Thanks Chassis Mods: - No Thanks Noise Reduction: - No Thanks LaserMark: Option Not Available CPU Boost: Stage 1: Overclock CPU - Up to 4.7GHz on All CPU Cores Graphics: Yes, Overclock the video card(s) as much as possible with complete stability OS Boost: - No Thanks, Please do not tweak the services on the operating system Operating System: Microsoft Windows 10 Home (64-Bit Edition) |
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KDoge
Newbie Joined: 09 Jul 2020 Online Status: Offline Posts: 8 |
Quote Reply Posted: 11 Jul 2020 at 4:48pm | |||
Stage I for myself, has been 25 business days so far. It is likely that we are behind a long queue of builds, as I placed my order the 6th of June, which was processed on the 7th of June.
Best of luck to you! Edited by KDoge - 11 Jul 2020 at 4:48pm |
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No u
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reedni94
Newbie Joined: 01 Jun 2020 Online Status: Offline Posts: 53 |
Quote Reply Posted: 11 Jul 2020 at 5:27pm | |||
its hard to predict the progression now. I ordered 5/20 and waited 40 days before movement finally came. But they were dealing with obstacles that are being/have been over come with covid staffing issues, and covid supply chain/inventory problems. I've personally witnessed a significantly visible surge in progress just from these forums and testimony from the people who post here. but this has been my progress on a custom lumos, 3191392
Stage 1: 5.20 40 days Stage 2: 6.29 3 days Stage 3: 7.2 6 days Stage 4: 7.8 |
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chrisdel1234
Groupie Joined: 09 Jul 2020 Online Status: Offline Posts: 157 |
Quote Reply Posted: 11 Jul 2020 at 7:09pm | |||
Wow 40 days , 25 business days. Jeez, now I’m not sure if I’ll get mine by end of August , maybe October |
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chrisdel1234
Groupie Joined: 09 Jul 2020 Online Status: Offline Posts: 157 |
Quote Reply Posted: 11 Jul 2020 at 7:13pm | |||
Saids stage 1 -5-10 business days but I guess that’s not gonna happen lol
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reedni94
Newbie Joined: 01 Jun 2020 Online Status: Offline Posts: 53 |
Quote Reply Posted: 11 Jul 2020 at 7:16pm | |||
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Hades
Newbie Joined: 08 Jul 2020 Online Status: Offline Posts: 13 |
Quote Reply Posted: 11 Jul 2020 at 8:35pm | |||
I've been on stage 3 for 3 weeks now, despite it saying 1-3 business days so the day estimation is definitely off it looks like. It's unfortunate but nothing can be done.
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reedni94
Newbie Joined: 01 Jun 2020 Online Status: Offline Posts: 53 |
Quote Reply Posted: 11 Jul 2020 at 8:43pm | |||
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chrisdel1234
Groupie Joined: 09 Jul 2020 Online Status: Offline Posts: 157 |
Quote Reply Posted: 11 Jul 2020 at 8:46pm | |||
I think when it updates it’s gonna be at like stage 5 or 6 cause I’ve seen sometimes where it doesn’t update for a while after estimated date and it goes up 2-4 stages. I would call. Like I’m gonna call if stage 1 takes longer than 10 days to see where it’s at. |
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Hades
Newbie Joined: 08 Jul 2020 Online Status: Offline Posts: 13 |
Quote Reply Posted: 13 Jul 2020 at 12:16pm | |||
Better to be a dud there then here lol |
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Hades
Newbie Joined: 08 Jul 2020 Online Status: Offline Posts: 13 |
Quote Reply Posted: 13 Jul 2020 at 12:17pm | |||
Well if it goes past the estimated shipping date, I will probably email or call to ask for an update. But hopefully that won't be necessary |
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fdemar
Newbie Joined: 24 Jun 2020 Online Status: Offline Posts: 12 |
Quote Reply Posted: 14 Jul 2020 at 11:41am | |||
I'm waiting too. I think we all just need to be patient, unfortunately.
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reedni94
Newbie Joined: 01 Jun 2020 Online Status: Offline Posts: 53 |
Quote Reply Posted: 21 Jul 2020 at 5:34pm | |||
Stage 1: 5.20
40 days Stage 2: 6.29 3 days Stage 3: 7.2 6 days Stage 4: 7.8 9 days Stage 5: 7.17 1 hour, 30 mins Stage 6: 7.17 37 mins Stage 7: 7.17 received tracking number yesterday and it estimates monday delivery. |
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Nav
Admin Group Digital Storm Employee Joined: 15 Jan 2021 Online Status: Offline Posts: 1581 |
Quote Reply Posted: 21 Jul 2020 at 5:36pm | |||
I saw your order has the 10850K on there, that CPU we will get in stock early-mid August.
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chrisdel1234
Groupie Joined: 09 Jul 2020 Online Status: Offline Posts: 157 |
Quote Reply Posted: 21 Jul 2020 at 5:55pm | |||
Oh what no no no can you change it back to a 10900k then because the guy told me the 10850k were in stock and was not sure of the 10900k. |
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chrisdel1234
Groupie Joined: 09 Jul 2020 Online Status: Offline Posts: 157 |
Quote Reply Posted: 21 Jul 2020 at 5:55pm | |||
That’s the only reason why I changed it if not I would never have done the change. |
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Nav
Admin Group Digital Storm Employee Joined: 15 Jan 2021 Online Status: Offline Posts: 1581 |
Quote Reply Posted: 21 Jul 2020 at 8:31pm | |||
The 10900K has a longer delay than the 10850K currently.
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Zacharylwy
Newbie Joined: 21 Jul 2020 Online Status: Offline Posts: 23 |
Quote Reply Posted: 21 Jul 2020 at 9:44pm | |||
Ordered mine 6/30 and been stuck at stage 1 since
Called previously to arrange for a self pick up and the guy assured me that it’s a 6 week turnaround Now that we’re into the 3rd week, can I still expect the same? Move into a new apartment in SF and sold my old gaming PC, left with nothing now :( |
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chrisdel1234
Groupie Joined: 09 Jul 2020 Online Status: Offline Posts: 157 |
Quote Reply Posted: 22 Jul 2020 at 4:23am | |||
I don’t understand, Alex told me last week that you guys would get more early this week. |
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chrisdel1234
Groupie Joined: 09 Jul 2020 Online Status: Offline Posts: 157 |
Quote Reply Posted: 22 Jul 2020 at 4:25am | |||
Also you’re saying you guys will get more 10850k in early to mid August but the guy on the phone said they were in stock, so who’s telling the truth cause now I feel like I’m just being told what I want to hear. |
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theantihero
Groupie Joined: 27 Jun 2020 Online Status: Offline Posts: 106 |
Quote Reply Posted: 22 Jul 2020 at 4:30am | |||
You should call to make sure again when they open up. That's odd that there would be miscommunication like that. |
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Bolt X - Lust Red
Discord: theantihero#0001 |
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chrisdel1234
Groupie Joined: 09 Jul 2020 Online Status: Offline Posts: 157 |
Quote Reply Posted: 22 Jul 2020 at 5:37am | |||
Yea I’m getting bothered now. Like what’s in stock what us not, one employee saids yea change we got the other , and one employee saids no it comes mid august while 900k will be delayed longer when a SUPERVISOR said last week the 10900k arrived this early week. I have no idea who’s telling the truth anymore. |
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Snaike
Moderator Group Just a dude trying to keep the spam away Joined: 23 Jan 2014 Online Status: Offline Posts: 9459 |
Quote Reply Posted: 22 Jul 2020 at 5:59am | |||
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chrisdel1234
Groupie Joined: 09 Jul 2020 Online Status: Offline Posts: 157 |
Quote Reply Posted: 22 Jul 2020 at 6:02am | |||
Anyone have his email? |
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theantihero
Groupie Joined: 27 Jun 2020 Online Status: Offline Posts: 106 |
Quote Reply Posted: 22 Jul 2020 at 6:53am | |||
[email protected] |
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Bolt X - Lust Red
Discord: theantihero#0001 |
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chrisdel1234
Groupie Joined: 09 Jul 2020 Online Status: Offline Posts: 157 |
Quote Reply Posted: 22 Jul 2020 at 7:12am | |||
Okay I sent him an e-mail. I don’t care about waiting cause ish happens let’s be realistic, but I do not enjoy different answers from different people. If it’s in stock, tell me, if the truck and it’s manifest disappeared into oblivion or the product was lost, tell me, I don’t mind waiting, I do mind lying/not knowing what’s going on in you company. Please don’t say something is in stock to make me feel better I will not be made if ish happens cause it does. Just tell me. If it causes delays longer than August, tell me so we can change the specs and find what’s actually in stock or coming soon cause I am aiming to get this by end of August. Honesty is the best policy, I get some customers get mad because it’s not a perfect world (those are the worst) but I understand and just ask for the truth. The truth won’t give me false hope in timing. Edited by chrisdel1234 - 22 Jul 2020 at 7:14am |
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reedni94
Newbie Joined: 01 Jun 2020 Online Status: Offline Posts: 53 |
Quote Reply Posted: 22 Jul 2020 at 7:49am | |||
I'd be willing to bet that 10900k is coming in this week, but someone didnt realize that you're possibly too far behind in the queue to benefit from that shipment. Perhaps the stock will be used completely before they reach your build, making you wait even longer.
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chrisdel1234
Groupie Joined: 09 Jul 2020 Online Status: Offline Posts: 157 |
Quote Reply Posted: 22 Jul 2020 at 7:59am | |||
Then why not tell me that, or better yet, why not say when I’m ordering it that it would be back ordered , like example, if they plan to receive 100, and I’m number 110 needing that processor . Then why does the system not update or at least they tell me yea I’ll be fine and then proceed to tell me jk this shipment won’t be for you until I called , if that’s the scenario that occurred . |
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Nav
Admin Group Digital Storm Employee Joined: 15 Jan 2021 Online Status: Offline Posts: 1581 |
Quote Reply Posted: 22 Jul 2020 at 8:53am | |||
If you originally placed your order with a 10900K BEFORE we added the 10850K to the website, your 10900K was allocated.
Please contact our sales team to have your config changed back to the 10900K if you'd like that processor still. |
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chrisdel1234
Groupie Joined: 09 Jul 2020 Online Status: Offline Posts: 157 |
Quote Reply Posted: 22 Jul 2020 at 9:06am | |||
It was before 850k was added to the website . I’ll call then. |
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chrisdel1234
Groupie Joined: 09 Jul 2020 Online Status: Offline Posts: 157 |
Quote Reply Posted: 22 Jul 2020 at 9:35am | |||
I called. Said I ordered before 850k was on website , so should be an allocation for me, he said not sure and that it would come in August. Said I should stay with 850k so I am, I don’t know what to think or say, close to asking for refund but ima just let it go and hope to see a PC in August. |
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Nav
Admin Group Digital Storm Employee Joined: 15 Jan 2021 Online Status: Offline Posts: 1581 |
Quote Reply Posted: 22 Jul 2020 at 10:24am | |||
Edit: Cleared it up with the representative that provided you the information. Would you like to go back with the 10900K? If so I can change for you.
Edited by Nav - 22 Jul 2020 at 10:32am |
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chrisdel1234
Groupie Joined: 09 Jul 2020 Online Status: Offline Posts: 157 |
Quote Reply Posted: 22 Jul 2020 at 10:37am | |||
Yes please since it was originally allocated for me and I made my order before the 850ks were on the website |
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chrisdel1234
Groupie Joined: 09 Jul 2020 Online Status: Offline Posts: 157 |
Quote Reply Posted: 22 Jul 2020 at 10:48am | |||
You said a company wide announcement ? About? |
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Nav
Admin Group Digital Storm Employee Joined: 15 Jan 2021 Online Status: Offline Posts: 1581 |
Quote Reply Posted: 22 Jul 2020 at 11:12am | |||
So rest of team is aware of 10900K vs 10850K swap. Your order was changed back to 10900K. |
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