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Transporting Across Country Safe?

Post Date: 2008-10-09
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Alkasier View Drop Down
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Posts: 14 		  Quote Alkasier Quote  Post ReplyReply bullet Topic: Transporting Across Country Safe?
    Posted: 09 Oct 2008 at 6:53pm
Hey All!

Well Im starting to come down with my decision of purchasing form DSO. I just had one more questions:

Im not computer hardware literate in any sense, I know enough about computer hardware to know that when something is broken it is too late.. Big%20smile

I live in Philadelphia, across the country from where DSO is located. I am wondering if this will be a problem when shipping the computer? I personally can't afford to keep sending my computer back and forth to California every month if my computer has probelms..so my main question is if there has been many sucessful/unsucessful cross country trips for DSO computers? Do they end up with a part broken or not working most of the time?

Thanks for your help guys!
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Alkasier View Drop Down
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Posts: 14 		  Quote Alkasier Quote  Post ReplyReply bullet Posted: 09 Oct 2008 at 7:19pm
Heh im more worried about the angry UPS man dropping it on my concrete front steps because it is 50 pounds +

( All I can think of is when they left my brand new Xbox 360 Elite, laying infront of my front door while I was in class for 8 hours one day.. let me tell ya' that was a nice suprise seeing that no one stole it =/ )
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RatSalad View Drop Down
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Posts: 78 		  Quote RatSalad Quote  Post ReplyReply bullet Posted: 09 Oct 2008 at 7:29pm
I live in Florida and my system came in fine
Intel Core 2 Quad QX9650 Extreme
4GB DDR3 Corsair at 1333MHz
nVidia GeForce 9800GX2
nVidia 790i Ultra Core 2 Quad
Liquid Chilled FrostBite
Vista Ultimate 64 bit
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pgarthw8 View Drop Down
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Posts: 105 		  Quote pgarthw8 Quote  Post ReplyReply bullet Posted: 09 Oct 2008 at 9:50pm

Well, this is a worry everyone has.  I've been lucky I've had five "mail order" computers over the past 8 years and I have not had any issues:

2000 Sager Notebook (laptop) - no issues
2000 Alienware - no issues
2003 Cyberpower - no issues
2005 DigitalStorm - no issues
2005 Ibuypower (laptop) - no issues
2008 DigitalStorm - Ermmfingers crossed (it shipped today).
 
However, both my Dad and Brother had issues with theirs.  My brother ordered a PC last December from Ibuypower, dead out of the box.  Ended up shipping back twice.  Finally the 3rd time he just took it local to fix. 
 
My dad ordered a pc from Cyberpower about 1.5 years ago, had issues booting up out of the box, had to reseat the video cards, still would not boot up.  I put his restore cd in and reformatted everything and downloaded/updated the drivers.  I was skeptical that he got a blank hard drive???  But since then it has been rock-solid.
 
So to me it's hit and miss.  I think I've been very lucky with the systems I've ordered.  I was thinking of going local this time, but I priced out all the components and really to me it's more worth it to have the support of DSO.  I know only a little about building a pc.  I'd rather have the experts do it!
 
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DST4ME View Drop Down
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Posts: 36758 		  Quote DST4ME Quote  Post ReplyReply bullet Posted: 10 Oct 2008 at 12:26am
There are customers on teh eastcoast that have gotten their pc, so you are fine

Nvidia Drivers----AMD Drivers
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FLighT View Drop Down
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Posts: 144 		  Quote FLighT Quote  Post ReplyReply bullet Posted: 10 Oct 2008 at 8:39am
Originally posted by harleyman

Originally posted by RatSalad

I live in Florida and my system came in fine
 
 
 
 
Thats cause you eat rats in your salad and the drivers are skared of you....Smile
 
SmileSmileSmile
If it ain't broke, fix it until it is.
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Alex View Drop Down
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Posts: 16314 		  Quote Alex Quote  Post ReplyReply bullet Posted: 10 Oct 2008 at 3:59pm

We began to protect the system further by placing foam strategically inside to insure the heavy video cards don't flex and crack the PCB from mis handling by UPS/FedEx.

Warm Regards,
Alex
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MarkNY View Drop Down
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Posts: 476 		  Quote MarkNY Quote  Post ReplyReply bullet Posted: 10 Oct 2008 at 4:09pm
I didn't get any foam Alex!!
 
Although, I can't really complain.  Both times I have received my computer (went back for upgrades) it has come in good condition with the box fully in tact, ie no major dents, wholes, rips etc.  2nd time around the top radiator and the back of the case had slid out of place, but it took all of 5 minutes to secure them again.
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FLighT View Drop Down
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Posts: 144 		  Quote FLighT Quote  Post ReplyReply bullet Posted: 10 Oct 2008 at 4:51pm
I loved it Harleyman, that's the kind of "wasn't expectin' it"  kinda' thing, then I looked at his forum name and avatar  (brilliant by the way R/S) - that made me laugh till I p-ss myself. It was so out of left field.

Edited by FLighT - 10 Oct 2008 at 4:56pm
If it ain't broke, fix it until it is.
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FLighT View Drop Down
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Posts: 144 		  Quote FLighT Quote  Post ReplyReply bullet Posted: 10 Oct 2008 at 4:55pm
Originally posted by Alex

We began to protect the system further by placing foam strategically inside to insure the heavy video cards don't flex and crack the PCB from mis handling by UPS/FedEx.

Warm Regards,
Alex
 
Yep, that's how mine just got back with foam, securely holding all dingle dangily thingys in place firmly, and no problems since I first fired it up, and I'm on the east coast.
If it ain't broke, fix it until it is.
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Trin View Drop Down
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Posts: 23 		  Quote Trin Quote  Post ReplyReply bullet Posted: 10 Oct 2008 at 6:11pm
Alkasier, I just ordered mine and live near Philadelphia.  I'll let you know how it arrives.  I have been assured they do a fine job on secure packageing.
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Alkasier View Drop Down
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Posts: 14 		  Quote Alkasier Quote  Post ReplyReply bullet Posted: 10 Oct 2008 at 11:59pm
Hey Thanks for the replies guys.

I'll be looking forward to see how your computer arrives Trin let me know!

So it seems I have come down to DSO being my final decision, so be ready for my order on 10/20/08 baby! Ouch
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DST4ME View Drop Down
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Posts: 36758 		  Quote DST4ME Quote  Post ReplyReply bullet Posted: 11 Oct 2008 at 12:01am
don't forget to post pic and give us your specs

Nvidia Drivers----AMD Drivers
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13cizma View Drop Down
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Posts: 164 		  Quote 13cizma Quote  Post ReplyReply bullet Posted: 11 Oct 2008 at 9:20am
just ordered my DS, and i'll get it this 16th. i have to take a personal day from work, can't wait to see it. and hopefully there will be no damaged done by the UPS guys.Heart

btw in NYC


Edited by 13cizma - 11 Oct 2008 at 9:21am
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SunfighterLC View Drop Down
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Posts: 1527 		  Quote SunfighterLC Quote  Post ReplyReply bullet Posted: 11 Oct 2008 at 10:19am
Lets hope, mine made it to arkansas which is about 2/3s the was to you..and all i had was the CPU cooler fan popped off, which since it was just a snap on, took all of 5 seconds to put back on.
 
Lets hope you have the same luck
E8500@ 4.03Ghz
XFX 790i Ultra
1000W Corsair HX
2 280 GTX EVGA FTW
4GB OCZ Reaper 1800Mhz
250-80-300GB VR HD
Logitech Z-2300 2.1 Speakers
Asus Xonar 7.1
Hanns-G HG 281D 28" HDMI Monitor
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