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UPS :\

Post Date: 2007-09-26
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LambentMaterial View Drop Down
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Posts: 19 		  Quote LambentMaterial Quote  Post ReplyReply bullet Topic: UPS :\
    Posted: 26 Sep 2007 at 9:56pm
My system was supposed to arrive today. I waited all day for it, refreshing the UPS tracking page every so often in case anything went wrong. Apparently, something did go wrong. According to them:

THE RECEIVER WAS UNAVAILABLE TO SIGN ON THE 1ST DELIVERY ATTEMPT. A 2ND DELIVERY ATTEMPT WILL BE MADE

I was home this whole time...no UPS truck came by. There isn't even a notice on my door or anything.

Ouch 
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Posts: 331 		  Quote Grape Quote  Post ReplyReply bullet Posted: 26 Sep 2007 at 10:03pm
Originally posted by LambentMaterial

My system was supposed to arrive today. I waited all day for it, refreshing the UPS tracking page every so often in case anything went wrong. Apparently, something did go wrong. According to them:

THE RECEIVER WAS UNAVAILABLE TO SIGN ON THE 1ST DELIVERY ATTEMPT. A 2ND DELIVERY ATTEMPT WILL BE MADE

I was home this whole time...no UPS truck came by. There isn't even a notice on my door or anything.

Ouch 
 
Did you double check the receiving address?
 
 
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LambentMaterial View Drop Down
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Posts: 19 		  Quote LambentMaterial Quote  Post ReplyReply bullet Posted: 26 Sep 2007 at 10:08pm
I know I gave DS the right address. Maybe something got lost in translation with UPS. If I call UPS, would they be able to verify?
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Posts: 288 		  Quote 67alecto Quote  Post ReplyReply bullet Posted: 26 Sep 2007 at 10:09pm
Unfortunately, that's something UPS does.  They will just mark it down as an attempt when they get behind so they aren't penalized.
 
There was a huge rash of this during the delivery of the 7th Harry Potter books.  UPS was doing to avoid paying penalty fees to Amazon.
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LambentMaterial View Drop Down
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Posts: 19 		  Quote LambentMaterial Quote  Post ReplyReply bullet Posted: 26 Sep 2007 at 10:14pm
Originally posted by 67alecto

Unfortunately, that's something UPS does.  They will just mark it down as an attempt when they get behind so they aren't penalized.
 
There was a huge rash of this during the delivery of the 7th Harry Potter books.  UPS was doing to avoid paying penalty fees to Amazon.


Really? I guess that might explain it. It was at 6:04PM that they said this.
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Posts: 78 		  Quote tummy Quote  Post ReplyReply bullet Posted: 26 Sep 2007 at 10:14pm
Lambent...
 
Actually they did it to me once before... I stayed home and had the door open the entire day and evening...  They still updated the ticket as unable to deliver first attempt... No notice on my door or anything...  I dont know if there is anything you can do...  They will probably just say that he went to the wrong address.  In my case it happened on a friday and I was quite pissed because the next attempt would be made on Monday... I just asked them to hold it at their Distribution center and I went and picked it up on Saturday.  Its such crap... I hate when they do that...
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Posts: 19 		  Quote LambentMaterial Quote  Post ReplyReply bullet Posted: 26 Sep 2007 at 10:37pm
Originally posted by tummy

Lambent...
 
Actually they did it to me once before... I stayed home and had the door open the entire day and evening...  They still updated the ticket as unable to deliver first attempt... No notice on my door or anything...  I dont know if there is anything you can do...  They will probably just say that he went to the wrong address.  In my case it happened on a friday and I was quite pissed because the next attempt would be made on Monday... I just asked them to hold it at their Distribution center and I went and picked it up on Saturday.  Its such crap... I hate when they do that...


Sorry to hear that. Ouch

If this is really what they did, then this puts me in a terrible position. I am in the process of moving to another house, so waiting around for them to deliver it isn't really an option. I guess I'll call them tomorrow morning to see what I can do.
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Posts: 509 		  Quote Kenny Quote  Post ReplyReply bullet Posted: 27 Sep 2007 at 12:00am
Yeah, you should call your local UPS tomorrow ASAP to check it out before the UPS carrier leave their station.
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LambentMaterial View Drop Down
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Posts: 19 		  Quote LambentMaterial Quote  Post ReplyReply bullet Posted: 27 Sep 2007 at 12:17am
Originally posted by Kenny

Yeah, you should call your local UPS tomorrow ASAP to check it out before the UPS carrier leave their station.


Thanks! I almost forgot about that. Calling once it was on the truck would have been useless. Today it was out for delivery at 5:42AM. I think I will call around 5:00AM...hopefully that will work...
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Posts: 16314 		  Quote Alex Quote  Post ReplyReply bullet Posted: 27 Sep 2007 at 12:18am
Yeah, and also you can call UPS and have them hold it at your local station for you to pickup at your convenience.
 
I hope it all works out for you.
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Posts: 501 		  Quote sundowner Quote  Post ReplyReply bullet Posted: 27 Sep 2007 at 12:21am
Speaking of UPS.
 
Average time from Cali to East coast(S.W. FL).
 
Order has been in transit from Cali to Jacksonville for nearly 5 days.
 
 
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  Quote tummy Quote  Post ReplyReply bullet Posted: 27 Sep 2007 at 8:22am
You will find that you will get it rather quickly once it hits jacksonville.. It will be like overnight hehehe....  Thats what always irked me...
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Posts: 1826 		  Quote EdH63 Quote  Post ReplyReply bullet Posted: 27 Sep 2007 at 9:48am
My company ships via UPS quite a bit.  We're in Texas and ship time from TX. to FL. is 4 days ups ground standard.
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Posts: 230 		  Quote thecomplex Quote  Post ReplyReply bullet Posted: 27 Sep 2007 at 10:27am
We also use UPS for some of my department's shipping. We ship out of Brighton, MA - time to Cali via ground is about a week..
I guess that's how long it will take me to get my machine Cry

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Posts: 19 		  Quote LambentMaterial Quote  Post ReplyReply bullet Posted: 27 Sep 2007 at 4:48pm
Just in case anyone was wondering, the system has just arrived. I decided to let them deliver it instead. I have not turned it on yet, but I already am very pleased with the folder and accessories box Smile
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Posts: 501 		  Quote sundowner Quote  Post ReplyReply bullet Posted: 27 Sep 2007 at 8:14pm
shipped on the 22nd and gets here to tomorrow.

i guess 6 days coast to coast isn't bad
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Posts: 1826 		  Quote EdH63 Quote  Post ReplyReply bullet Posted: 27 Sep 2007 at 9:04pm
Sounds about right to me.
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Posts: 78 		  Quote tummy Quote  Post ReplyReply bullet Posted: 28 Sep 2007 at 8:26am
I think you are all crazy....  Why dont you people turn on your machine when you get it....   Get off the damn forum and go play.....  Sheesh makes me mad all the time you are wasting when I am sitting here waiting for my machine!!!
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Posts: 112 		  Quote Minion Quote  Post ReplyReply bullet Posted: 28 Sep 2007 at 9:14am
*sniff-sniff* I remember way back in the day when a person would show a pic or two for us patiently waiting our turn.
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Posts: 1826 		  Quote EdH63 Quote  Post ReplyReply bullet Posted: 28 Sep 2007 at 10:00am
Originally posted by tummy

I think you are all crazy....  Why dont you people turn on your machine when you get it....   Get off the damn forum and go play.....  Sheesh makes me mad all the time you are wasting when I am sitting here waiting for my machine!!!


I think someone needs a Quaalude. Stern%20Smile
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Posts: 501 		  Quote sundowner Quote  Post ReplyReply bullet Posted: 29 Sep 2007 at 12:57am
I got my rig today, seems to have been UPS'd and caused some damage to the parts. And since I didn't order an OS they didn't get the chance to do the 72hour testing, so I kind of screwed myself.

Kelly was polite and helped me walk through a few things to be positive before we sent it back, after about 45 minutes he processed my UPS return shipping and both agreed that I should have them put an OS and do the full testing.

Sadly it'll be another 3 weeks, but I assume it'll most definitely be worth it.
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Posts: 118 		  Quote Phreak Quote  Post ReplyReply bullet Posted: 29 Sep 2007 at 1:34am
What a bummer.
I could actually get the OS software way cheaper than DS price, but the 72-hour testing and OC convinced me that its worth the extra bucks to include the OS.
 
I should get my machine in maybe a week and a half or so. I plan on having UPS hold it at their station because its right down the street. I dont wanna wait for them to drive all over the city then deliver it to me.LOL


Edited by Phreak - 29 Sep 2007 at 1:36am
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Posts: 99 		  Quote 4261 Quote  Post ReplyReply bullet Posted: 29 Sep 2007 at 9:26am
Originally posted by 67alecto

Unfortunately, that's something UPS does.  They will just mark it down as an attempt when they get behind so they aren't penalized.
 
There was a huge rash of this during the delivery of the 7th Harry Potter books.  UPS was doing to avoid paying penalty fees to Amazon.
 
It's also what UPS drivers do when they get too drunk at lunch to finish their routes.
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Posts: 16314 		  Quote Alex Quote  Post ReplyReply bullet Posted: 01 Oct 2007 at 12:41am
You definitely can get the OS itself at a better price, but the price we state for an OS doesn't just include the item itself. Don't forget, you have to account for labor and time for installing the OS, testing, support, etc... There are many things that factor into the actual price of an item from us.
 
Originally posted by Phreak

What a bummer.
I could actually get the OS software way cheaper than DS price, but the 72-hour testing and OC convinced me that its worth the extra bucks to include the OS.
 
I should get my machine in maybe a week and a half or so. I plan on having UPS hold it at their station because its right down the street. I dont wanna wait for them to drive all over the city then deliver it to me.LOL
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Posts: 0 		  Quote Tyler Lowe Quote  Post ReplyReply bullet Posted: 01 Oct 2007 at 12:49am
 I was going to go without the OS, until I added in the price of software to do my own image based restore disk. That was ~$50 for one license, so factor in the restore disk, and you'll find the DS offer is cheaper than any legit OEM copy of Windows.
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