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UPS tracking updates--how frequent?

Post Date: 2008-02-06
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Vandermint View Drop Down
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Posts: 10 		  Quote Vandermint Quote  Post ReplyReply bullet Topic: UPS tracking updates--how frequent?
    Posted: 06 Feb 2008 at 2:40pm
DSO finished and shipped my rig last Friday. Yay!
 
I live in North Carolina so I know it's a long trip but according to UPS we are on schedule for a delivery this Friday, Feb 8th. However, they haven't updated any tracking information since the weekend--it's been 4 days now:
 
Package Progress
Location Date Local Time Description
SAN PABLO,
CA,  US 		02/02/2008 3:19 A.M. DEPARTURE SCAN
SAN PABLO,
CA,  US 		02/01/2008 10:30 P.M. ARRIVAL SCAN
SUNNYVALE,
CA,  US 		02/01/2008 9:00 P.M. DEPARTURE SCAN
02/01/2008 7:19 P.M. ORIGIN SCAN
US 02/01/2008 8:03 P.M. BILLING INFORMATION RECEIVED
 
Somebody tell me not to worry about it and that my new computer isn't still stuck in San Pablo somewhere. Right? Is it common for UPS to send something crosscountry by ground and it just doesn't get scanned that often?
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pgs8113 View Drop Down
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Posts: 147 		  Quote pgs8113 Quote  Post ReplyReply bullet Posted: 06 Feb 2008 at 2:59pm
from my experience, they update it slowly..  but don't worry you will get it on friday!
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Mythius101 View Drop Down
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Posts: 134 		  Quote Mythius101 Quote  Post ReplyReply bullet Posted: 06 Feb 2008 at 5:03pm
When my computer shipped, it was 4 days between the San Pablo and Roanoke VA updates.  As long as they haven't changed the "Scheduled Delivery Date" you have nothing to worry about.
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Vandermint View Drop Down
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Posts: 10 		  Quote Vandermint Quote  Post ReplyReply bullet Posted: 06 Feb 2008 at 5:19pm
Thanks, that's what I wanted to hear. I'm ready to geek out all weekend.
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william View Drop Down
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Posts: 99 		  Quote william Quote  Post ReplyReply bullet Posted: 06 Feb 2008 at 5:22pm
some times i got like 3 updates at 1 time lol
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Vandermint View Drop Down
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Posts: 10 		  Quote Vandermint Quote  Post ReplyReply bullet Posted: 07 Feb 2008 at 10:37am
Yep, just as a followup should anyone search out this thread in the future--this morning (2.7.2008) UPS updated to show my package arrived in Greensboro, NC, so it's within 200 miles or so of my house. Looks good for tomorrow delivery, now let's just hope it's in one piece!
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Venture View Drop Down
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Posts: 107 		  Quote Venture Quote  Post ReplyReply bullet Posted: 07 Feb 2008 at 1:08pm
Out of curiosity, when your machine shipped, when/how did DS notify you?  Was it the same day, or the next?  And by e-mail?  (I only ask because I was told mine might ship Tuesday or Wednesday, but haven't heard anything yet, so I'm guessing it slipped to today unless the notices don't go out right away).
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MarkNY View Drop Down
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Posts: 476 		  Quote MarkNY Quote  Post ReplyReply bullet Posted: 07 Feb 2008 at 1:35pm
down with UPS... FedEx is much much better imo.
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Vandermint View Drop Down
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Posts: 10 		  Quote Vandermint Quote  Post ReplyReply bullet Posted: 07 Feb 2008 at 1:43pm
Originally posted by Venture

Out of curiosity, when your machine shipped, when/how did DS notify you?  Was it the same day, or the next?  And by e-mail?  (I only ask because I was told mine might ship Tuesday or Wednesday, but haven't heard anything yet, so I'm guessing it slipped to today unless the notices don't go out right away).
 
DS emailed me with the tracking number Friday Feb 1 at 8:24 PM EST. As you can see from my post above that was very close in time to when UPS got it. Based on my experience, if you haven't received notice yet I'd wager that it hasn't gone out. Don't be afraid to call or PM Alex though to see where you stand.
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Roger View Drop Down
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Posts: 26 		  Quote Roger Quote  Post ReplyReply bullet Posted: 07 Feb 2008 at 2:02pm
In my case, I never recieved a tracking number through email.  If I had not been watching my order page I would have never known that my machine had shipped.  And the worst thing of it all is they just tried to deliver the box to the house, and of course no one was home.  Did not know that a signature was required to recieve the package. Cry

Through the course of my order I had talked to various people at DS and told them I was not recieving emails from thier server.  But I believe that Dave and I had communicated through his direct email account at DS. 

I suggest checking your order page, or give the guys a call.

You would think that with a comcast.net email, that things would behave normally.  I believe they still dont have the email server totally lined out after the big move.  Never recieved any config emails as I drew closer to getting my order done either.

Maybe someone could really dig into this on the DS end.  I am sure I am not the only one that has been missing emails.

Roger
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Lowes View Drop Down
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Posts: 27 		  Quote Lowes Quote  Post ReplyReply bullet Posted: 07 Feb 2008 at 6:42pm

I have a comcast.net email address as well and have not received any emails.  If you do have a comcast.net address it's best to just call or PM DSO, they are awesome about responding Big%20smile
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