whuy is digital storm so overpriced?

although some of your prebuilts are not overpriced

okay those are acctually good reasons

1) I configured a PC on Alienware's website according to your specs and it cost $1,899 not not $1750

2) Alienware PC's come with a standard 1 year warrenty DS rigs come with 3 years standard warrenty.

3) DS offers free overclocking Alienware does not offer overclocking.

4) DS offers free shipping in the US alienware does not.

when i said it cost 1750 i meant with the wartime eddition, i think i actually see that DS is a gopod value i have not seen one bad review

I agree, DS is a good company but I guess that high quality customer service and product comes at a price

 year warranty  comes to mind

Free overclocking? I'm new and considering D.S., as in 90% + sure, but the config page shows Stage 1 overclock as costing $45, and Stage 2 as $199, under the 4Ghz section.

Am I missing something, or maybe a promo code?

Thanks,

VaMage

They were referring to the prebuilds when discussing free overclocking.

Wait for the desktop prebuild refresh to come out this Monday first before making any decisions.

OK, that makes sense, thanks.

I'll do that, wait until Monday, but I doubt it, no way on earth I'm paying for a copy of Vista with a Win 7 upgrade version. I went through that back in the day with Win 98, so no thanks, I'll just go buy a full retail of Win 7 on Oct. 22nd.

Which is another good reason to buy from D.S. they have more "No Thanks" options, INCLUDING AND ESPECIALLY Windows licenses!

(Under the current Win 7 upgrade version you will have to reinstall Vista and THEN upgrade it using the Win 7 disk, every single time you want a fresh install with virtually any kind of hardware change. Win 98 put us through that crap with 95, and for all I know so did XP over Win98, but by then I'd learned my lesson, so never again.)

I also want to add, your paying for that premium.

Doesnt alienware have a D- in BBB reviews and DS have like an A+++ jk i think they hae a B+ but they should have an A+++

Having just checked myself, DSO does indeed still have an A+.

You know this is really one of the big reasons I gravitated here. I was looking at iBuyPower and CyberPowerPC. I could get the same hardware cheaper there, it is definitely true.

I have a lot of experience in the internet world professionally including a variety of different industries experience.

I tend towards the skeptical in part because of it. I pulled the BBB on all three of these firms and Ava Direct as well.

Ava Direct has too high a premium, not enough flexibility, not enough options, and seems to be missing some obvious up to date options I would have expected in some of the packages.

IbuyPower and CyberPowerPC have HUNDREDS of complaints! Some of which are never resolved! On one of the two, i forget which, the BBB itself added one of thier cautioning dialogs as part of thier business reviews indicating that customers need to be careful purchasing from the retailer and go extra steps to get everything in writing.

DSO has a pittance of complaints with near 100% resolution rate and have maintained an excellent BBB rating for something like 5 years. Further, unlike the other etailers i researched, I couldnt find anything anywhere that someone had a problem and DSO didnt make a good faith effort to fix things.

The only problem i found at all that really raused my risk profile with this site was an issue where someone appeared to go back and forth with DSO support requests like 3 times. Even in that case, the customer was eventually taken care of.

That kind of support deserves a premium to cover the support cost and to reward the business for supporting customers like that.

There are limits to where an individual will consider that premium justified. Where that limit is is a personal decision for each customer. As has been stated in several threads, your best values with DSO are going to be their package offerings, there is a pretty good variety for folks to pursue according to their needs.

Edited by Clocks - 14 Sep 2009 at 12:03am