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Worrying find.

Post Date: 2020-02-08

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RaptorRed View Drop Down
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  Quote RaptorRed Quote  Post ReplyReply bullet Topic: Worrying find.
    Posted: 08 Feb 2020 at 3:44pm
So my new system arrived yesterday. I decided to open it today to inspect it for damage since the window is seven days, and I won't actually be trying to set it up to be the new computer until my five days off which starts near the end of next week. In the accessories box was a small plastic CPU case with a Ryzen 9 sticker in it. I ordered a i9 9900k processor. I already emailed support about it, sadly at a time they're closed, so I guess I have to wait until they respond. Anyone else run into similar problems? I'm not taking the system out of the box until I hear from them. No point in doing that, considering how much it weighs, if I'm just going to be sending it right back.

Edit : For future reference if somebody finds this don't worry about the CPU being wrong until you power up the system and check. They use clam shells to protect CPUs before installation and sometimes the one they use isn't what the CPU is. They also don't normally ship it, per customer service which responded pretty damn fast. Panic after you find out in dxdiag that the CPU isn't what you ordered. lol

Edited by RaptorRed - 08 Feb 2020 at 4:10pm
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Tidgxor View Drop Down
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  Quote Tidgxor Quote  Post ReplyReply bullet Posted: 08 Feb 2020 at 4:27pm
So per your edit I'm guessing you actually checked your CPU as opposed to just materials in the box? 
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  Quote RaptorRed Quote  Post ReplyReply bullet Posted: 14 Feb 2020 at 3:31pm
Yes. I finally got the computer up and running. As far as I can tell the processor is what I ordered and it's just as customer service said.
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Cretae View Drop Down
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  Quote Cretae Quote  Post ReplyReply bullet Posted: 15 Feb 2020 at 4:38am
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Tidgxor View Drop Down
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  Quote Tidgxor Quote  Post ReplyReply bullet Posted: 15 Feb 2020 at 11:09am
Originally posted by RaptorRed

Yes. I finally got the computer up and running. As far as I can tell the processor is what I ordered and it's just as customer service said.

Glad it was what you expected! Awesome
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