x15e Realtek HD Audio and Headphones issuePost Date: 2012-10-08 |
Post Reply
|
Author | |
riesnich
Newbie Joined: 08 Oct 2012 Online Status: Offline Posts: 5 |
Quote Reply
Topic: x15e Realtek HD Audio and Headphones issue Posted: 08 Oct 2012 at 4:36pm |
I recently purchased an x15e laptop with the Realtek HD Audio Card and have run into some issues with the use of Headphones. The issue that I have is that when I plug my headphones into the headphone jack audio plays through both speakers and headphones. This is obviously undesirable (in my opinion the purpose of headphones is so that I can be the only one hearing audio so as not to bother those around me).
A google search suggested that I check my device list and make the headphones the default device, however the headphones do not appear in the list, further no matter how I adjust the settings with Realtek audio monitor the only results I can achieve is either no audio or audio through both sources. I found a temporary fix by using the line in port and making the computer think that the headphones are rear speakers and the front speakers do not exist. This however has caused audio issues in several games. In summary my goal is to find out how to make audio play through only my headphones in stereo format, is there anyone who may be able to help with this? I have already consulted digital storm google searches and several forums without success. My driver seems to be up to date, I have tried uninstalling, reinstalling from the digital storm driver disk, then when that did not work I uninstalled and reinstalled again from the link from realtek.com website, again with no success. |
|
Alex
Admin Group Digital Storm Supervisor Joined: 04 Jun 2012 Online Status: Offline Posts: 16314 |
Quote Reply Posted: 08 Oct 2012 at 4:50pm |
Have you tried a different set of headphones or earbuds to see what happens? I've seen such issues linked to a specific headphone or earbud before.
|
|
riesnich
Newbie Joined: 08 Oct 2012 Online Status: Offline Posts: 5 |
Quote Reply Posted: 08 Oct 2012 at 6:27pm |
Yes I have already tried scull candy, apple and sony headphones both in and out of ear style.
|
|
Cash
Newbie Joined: 25 Sep 2012 Online Status: Offline Posts: 58 |
Quote Reply Posted: 08 Oct 2012 at 7:55pm |
Thats strange I have a x15e too and havent run into this issue. I just tried 3 different headphones and they all worked. Im sure someone more knowledgeable than me will come along and help you fix it but I'll keep messing with stuff.
Edited by Cash - 08 Oct 2012 at 11:30pm |
|
riesnich
Newbie Joined: 08 Oct 2012 Online Status: Offline Posts: 5 |
Quote Reply Posted: 11 Oct 2012 at 6:46am |
I wonder if it could be an issue with my headphone jack because it doesn't seem to be a common issue, Google search nothing I will contact tech support and post an update if it is repaired for the reference of anyone who may require the info. Please let me know if you have any other suggeStions.
|
|
Bobby
Groupie Joined: 16 May 2012 Online Status: Offline Posts: 322 |
Quote Reply Posted: 11 Oct 2012 at 9:35am |
Did you get into the sound settings and change speaker configuration to headphones? If so, remove that configuration and revert back to speakers. I say that because a while back on an HP workstation laptop I configured my sound for headphones so I could play with the equalizer for better sound over the headphones. Problem was it popped up 2 volume controls in the systray and the speakers stayed active even if the headset was plugged in.
Assuming you don't have a bad headphone jack that is simply not cutting out the speakers when a jack is inserted, it's possible the sound settings are driving both the headphone jack AND the speakers. Once I got rid of the headphone configuration, the laptop reverted back to normal operation and the speakers disconnected when the headset was plugged in.
|
|
Alex
Admin Group Digital Storm Supervisor Joined: 04 Jun 2012 Online Status: Offline Posts: 16314 |
Quote Reply Posted: 11 Oct 2012 at 11:56am |
Let me know how it goes, if you still can't figure it out or our team, I can contact Clevo directly. Send me an email: [email protected]
|
|
Post Reply |
Forum Jump | Forum Permissions You cannot post new topics in this forum You cannot reply to topics in this forum You cannot delete your posts in this forum You cannot edit your posts in this forum You cannot create polls in this forum You cannot vote in polls in this forum |