Your order is now in backlogPost Date: 2021-09-09 |
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PatrickTheGamer
Newbie Joined: 26 Sep 2019 Online Status: Offline Posts: 50 |
Quote Reply
Topic: Your order is now in backlog Posted: 09 Sep 2021 at 11:53am |
Stage 1: (Payment Processed)
Your order is now in - Stage 1: Backlog Queue. what does backlog queue mean i selected the thingy to prioritise build it? |
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JamesAstro
Senior Member Joined: 28 Nov 2008 Online Status: Offline Posts: 624 |
Quote Reply Posted: 09 Sep 2021 at 12:25pm |
Below is a summary of all the stages. Every purchase goes through Stage 1, so I wouldn't be too concerned about it. If you purchased a prioritized build it will go through faster than non-prioritized builds.
Stage 1 - Backlog Queue: New orders remain in queue depending on current demand/workload before being released to the production floor. This may take the longest if there is increased demand such as the special promotions, holidays, etc. Stage 2 - Pending Inventory: Your order has been assigned to our inventory team and is now pending on their backlog, our inventory department will soon begin to allocate the items for your order and add them to a fulfillment bin. Orders may stay at this stage for quite some time, depending on our workload and the availability of computer components with our suppliers/partners. Stage 3 - Pending Assembly: A fulfillment bin with all critical components has been placed with our assembly team, and they have added it to their internal backlog. An expert system builder will soon begin working on your order. Stage 4 - Assembly Started: An expert builder has started working on your order and carefully installs the components, and completes wiring throughout the chassis. There may be a possibility that we're still waiting for accessories or non-essential components. However, we're starting the process now to get your order done as soon as possible. Stage 5 - Stress Testing & Benchmarking: Our team is running a final batch of tests to verify the integrity and stability of your system. This allows us to ensure that every system we ship will be a rock-solid machine for years to come. We will also run benchmark utilities and testing software to correctly monitor your system's performance throughout our stress testing process. Stage 6 - Quality Assurance: Your system is undergoing a very detailed quality control analysis. We're inspecting your machine for missing screws, loose cards, checking for special requests, verifying the configuration, and double checking our stress-test results. Our inspectors are trained with an eye for detail and ensure that every system leaves our facility with the art of perfection. Stage 7 - Packaging: Our team is carefully preparing your order to be shipped. Things include wiping down the system, pre paring packaging materials to ensure safe transit, and mounting the computer and all of your accessories into a box to be assigned a shipping label and shipped. Once it ships, you will get an email with a tracking number at the end of the day. |
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Velox, Intel Core i9 11900K, ASUS ROG Maximus XIII Hero
32GB RAM, 1TB Samsung 980 Pro NVME RTX 4090, 38" Ultrawide LG-38GL950G Noctua NH-D15S cooler and NF-A14 fans, Corsair AX1600i PSU |
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PatrickTheGamer
Newbie Joined: 26 Sep 2019 Online Status: Offline Posts: 50 |
Quote Reply Posted: 09 Sep 2021 at 1:10pm |
i am confused cuz i paid for priority building so why would it take 2-3 weeks?
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fwfdfireman
Groupie Joined: 18 Aug 2020 Online Status: Offline Posts: 409 |
Quote Reply Posted: 09 Sep 2021 at 2:51pm |
Stage 1 is just the beginning. Looks like they have renamed titles of their stages as Stage 1 used to be "Processing" or something near that. Yours is in line, but if you paid for priority build, it will push through once all the parts you spec'd have arrived. That in itself can be a slight delay, but out of DS's hands.
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Old Gamers Never Die!
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PatrickTheGamer
Newbie Joined: 26 Sep 2019 Online Status: Offline Posts: 50 |
Quote Reply Posted: 09 Sep 2021 at 3:22pm |
oki i understand i ordered a pc in 2019 from DS as well however the indestry was a different animal back then :)
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PatrickTheGamer
Newbie Joined: 26 Sep 2019 Online Status: Offline Posts: 50 |
Quote Reply Posted: 09 Sep 2021 at 4:51pm |
Its pending assembly now^.^
Edited by PatrickTheGamer - 09 Sep 2021 at 4:52pm |
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hoserator
DS Veteran We don't need no stinking "Avatars" ! Joined: 08 Oct 2014 Online Status: Offline Posts: 7966 |
Quote Reply Posted: 09 Sep 2021 at 11:05pm |
Welcome back. There have been a few changes and the timeline on builds is still controlled by the availability of hardware and that is controlled by the availability of The "Chips". I would seriously request a refund of the "priority build" fee unless you are assured that your system goes to the front of the queue in the build process. Good luck. |
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Cretae
DS Veteran Joined: 22 Mar 2010 Online Status: Offline Posts: 7331 |
Quote Reply Posted: 10 Sep 2021 at 2:28am |
Stage 3 in a day or two seems to be moving along nicely.
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PatrickTheGamer
Newbie Joined: 26 Sep 2019 Online Status: Offline Posts: 50 |
Quote Reply Posted: 10 Sep 2021 at 8:19pm |
Its on stage 7 pakageing now
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fwfdfireman
Groupie Joined: 18 Aug 2020 Online Status: Offline Posts: 409 |
Quote Reply Posted: 11 Sep 2021 at 4:29am |
And there you go.
Rest assured, the hair you pulled out a few days ago will grow back. Enjoy your new PC and game on! |
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Old Gamers Never Die!
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Cretae
DS Veteran Joined: 22 Mar 2010 Online Status: Offline Posts: 7331 |
Quote Reply Posted: 11 Sep 2021 at 4:41am |
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hoserator
DS Veteran We don't need no stinking "Avatars" ! Joined: 08 Oct 2014 Online Status: Offline Posts: 7966 |
Quote Reply Posted: 11 Sep 2021 at 2:51pm |
Congrats,
It does!? Mine didn't!!! |
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