Delays Due to COVID-19

If you really must ask that question during the worldwide pandemic for Covid-19, then it’s DS Sales you should contact.   This is just a customer forum of DS users.    No one here works for DS.    

I’m sure the emergency measures necessary to interdict the virus from spreading are affecting every large workplace in the US.    Try to be patient...DS will get the rig you ordered to you soon as possible.

Email From DS;

"We would like to inform you that your new Digital Storm purchase will be slightly delayed by an additional 5-10 business days from your original estimated ship date.
Due to COVID-19, we are taking extra precautions with our operations and requesting non-essential employees to work from home.
We apologize for the inconvenience and hope that the effects of COVID-19 are minimized as much as possible."


Slightly Delayed?! I expected a long delay given the circumstances all over the planet! Was a pleasant surprise to receive this. Some people are not so fortunate, feel VERY fortunate if DS is not forced to cancel your order altogether. I sure do!
We can wait so they can all be safe!


Edited by Brian Thunder - 20 Mar 2020 at 7:31pm

Yea i got the same email and was surprised to hear they wee still working orders, as of this morning i did get a update from stage 5 to stage 6 which means they may not have to go that many days to ship so it may not be to bad right now.

Hello all, I am trying this route to see if I can an update on my order that I placed back in February. Yes, I realize COVID is taking it's toll on EVERYONE so no need to remind me of that. Anyway, my order went into Stage 6 on March 13th & on March 18th I received the COVID delay Email. That was the last time I received any correspondence from DS & my order is still at Stage 6. I did try the Support Chat option & I called the Sales number as well but no new information could be given. So maybe I can get some traction in here? TIA!

Originally posted by Omegaice Hello all, I am trying this route to see if I can an update on my order that I placed back in February. Yes, I realize COVID is taking it's toll on EVERYONE so no need to remind me of that. Anyway, my order went into Stage 6 on March 13th & on March 18th I received the COVID delay Email. That was the last time I received any correspondence from DS & my order is still at Stage 6. I did try the Support Chat option & I called the Sales number as well but no new information could be given. So maybe I can get some traction in here? TIA!

Just a follow-up for those interested. I finally received an Email a few hours ago informing me that my order been advanced to Stage 7. So, hopefully by the end of next week I will have my new PC. I'll keep y'all updated.

Originally posted by Cretae Originally posted by Brian Thunder Slightly Delayed?! I expected a long delay given the circumstances all over the planet! Was a pleasant surprise to receive this. Some people are not so fortunate, feel VERY fortunate if DS is not forced to cancel your order altogether. I sure do! We can wait so they can all be safe! My kind of positive mental attitude, Brian Thunder. Welcome to DS and welcome to our Forum!

Just a question guys (out of curiosity), if the patient packing the ordered item/s is infected with Covid19, and the item was not disinfected prior to shipping, is there a possibility that the virus will remain in the package? TIA

Originally posted by carefulpunch Just a question guys (out of curiosity), if the patient packing the ordered item/s is infected with Covid19, and the item was not disinfected prior to shipping, is there a possibility that the virus will remain in the package? TIA

Here is something I found regarding how long a virus can survive on different surfaces.

"Cold and flu virus-laden droplets may remain infectious for several hours, depending on where they fall. Viruses generally remain active longer on stainless steel, plastic and similar hard surfaces than on fabric and other soft surfaces. Other factors, such as the amount of virus deposited on a surface and the temperature and humidity of the environment, also determine how long cold and flu viruses stay active outside the body."

Please also bear in mind;This is not some Super Virus, Its still a virus. Actually 1 of quite a few strains of Caronavirus that existed already, all of which behave(biologically) just like common cold, or seasonal flu. Im not a Doctor, and I am not pretending to be. Just a man with a family to protect. Ive simply gotten past the fear, and done A LOT of research. Don't take my word for it though, do your own research. My aim is to share information.

Copy and past this in YouTube search: ( Video from Loading Zone, Dr. Andrew Kaufman, M.D. Caronavirus Truth and 5G ). Very informative. Also ( High Impact Vlogs ) has a lot of pertinent information that has helped me to understand many aspects. Keep an open mind, Fear is a powerful feeling. Don't let it consume you.

I have NO DOUBT that Digital Storm is taking every precaution to protect their customers and employees. They are aware and have responded according to their website. My Amazing PC arrived a while back and I am in PC Heaven!! Amazing workmanship from DS!

Edited by Brian Thunder - 20 Apr 2020 at 7:13am